We make you feel extraordinary

General Terms and Conditions


  • Payment for services is possible in cash in EUR or by credit cards: MASTERCARD, VISA, or bank cards.

  • An advance payment of 30% of the total amount or credit card details is required to confirm the reservation.
  • We do not refund the advance payment – we will recognize the amount as a gift voucher – a deposit that you can use for the next reservation.
  • The hotel will only charge your credit card for prepayment if you have agreed to this upon booking.
  • The hotel can check the validity and / or credit card balance in advance. After verifying the information, the full amount will be available to you again.

ACCOMMODATION in hotel rooms

  • Arrival: from 2 p.m.

  • Departure: until 12 noon
  • Extension of stay on the day of departure is possible by prior arrangement and subject to availability. Supplement for extended stay in rooms (until 18:00) is 50 EUR.
  • The hotel card is valid until 12 noon on the day of departure
  • Loss or damage to the card is charged 10 EUR.


  • Cancellation no later than 7 days before arrival – 30% of the reservation value.

  • In case of early departure, the full price will be charged, except in case of force majeure.
  • Cancellation of procedures in the Wellness Center must be done at least 4 hours before the agreed date, otherwise 50% of the value of the unused procedure will be charged


  • The hotel has free Wi-Fi in all areas


  • Breakfast  7.00 – 10.00

  • Lunch        12.00 – 14.00
  • Dinner        18.30 – 21.00
  • Change of meal at half board (lunch – dinner) must report to the reception at least 1 day before till 10 am.
  • In case of late arrival, a cold dinner in the room can be arranged by prior arrangement.


  • Swimming in the pool and saunas are included in the price.

  • The hotel has its own free outdoor parking.
  • Pets are not allowed.


  • We organize transportation from airports, train and bus stations and other places to the hotel and back.